Welcome to Local Point Guide. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our webapp and services to submit a listing request.
By submitting your listing details through our form, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out our listing submission form. This may include:
- Business Information: Business name, category (e.g., Real Estate, Hospitality), description, physical address, contact details (phone number, email address).
- Contact Person Information: Your name, email address, and phone number (as the person submitting the request).
- Any other details you choose to provide in the form to support your listing.
Note: We do not allow user accounts on our site. The only information we collect is what you send us directly via the form.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To review and process your listing submission.
- To communicate with you regarding the status of your listing (e.g., to request clarification, notify you of approval).
- To publish your approved listing on our public webapp for our users to see.
- To contact you about potential additional services you may be interested in (e.g., featured listing options, website development services), based on legitimate interest.
- To comply with legal obligations under the laws of Malawi.
3. Legal Basis for Processing
Our processing of your personal data is based on the following grounds:
- Performance of a Contract: Processing your data is necessary to evaluate and potentially approve your listing request, which is a service you have initiated.
- Legitimate Interests: We have a legitimate interest in using your contact information to offer you related services (like featuring your listing) that enhance your visibility on our platform.
- Consent: By providing your information through our form, you consent to this privacy policy.
- Legal Obligation: To comply with applicable Malawian laws and regulations.
4. How We Share Your Information
We value your privacy. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
We may share information with:
- Service Providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., web hosting providers) are contractually obligated to keep your information confidential.
- Legal Authorities: Where required by law, regulation, or legal process, such as a court order from a Malawian court, or to protect our rights, property, or safety.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
- If your listing is approved, we will retain the information for as long as the listing is active on our site.
- If your listing is not approved, we will delete the submitted information within a reasonable period (e.g., 30-60 days).
- You can request the deletion of your listing and associated data at any time by contacting us.
6. Your Rights
Under the principles of data protection in Malawi, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information from our records.
- Objection: Object to our use of your information for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
7. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@localpointguidemw.com
Phone: +265 896 512 968
You may also lodge a complaint with the Malawi Communications Regulatory Authority (MACRA) if you are not satisfied with how we have handled your personal information.
